1. Scope
This refund policy applies to all services provided by Viral Ads Media to its clients.
2. Refund Eligibility
- Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe without a valid reason, you are eligible for a full refund.
- Service Dissatisfaction: If you are not satisfied with our services, please contact us immediately to discuss your concerns. We will work to resolve the issue. If a resolution is not possible, a partial refund may be considered based on the extent of dissatisfaction.
3. How to Claim a Refund
To claim a refund, please email info.viraladsmedia@gmail.com with your reasons for requesting a refund. We may require additional information or documentation to process your request.
4. Refund Process
- Upon receiving your refund request, we will review it within 48 hrs.
- If your refund request is approved, refunds will be issued using the original method of payment.
- Refunds may take 48 hrs to process, depending on your bank or payment processor.
5. Non-Refundable Services
- Consultation Fees:Fees for consultations or initial assessments are non-refundable.
- Third-Party Cost: Costs incurred from third-party services or tools purchased on your behalf are non-refundable unless explicitly stated otherwise.
6. Changes to this Policy
Viral Ads Media reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
7. Contact Us
If you have any questions about our refund policy, please contact us at Contact Page.
